Terms and Conditions

Effective Date:

13.4.2025.

Business Name:

Reputation Light

Website:

https://www.reputationlight.com

Contact Email:

[email protected]

1. Acceptance of Terms

By accessing or using the services provided by Reputation Light, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Reputation Light offers review management and automation services to businesses. These services include sending review requests, monitoring online reviews, responding to reviews, and leveraging feedback for brand growth.

3. Eligibility

By using our services, you confirm that you are at least 18 years old and authorized to act on behalf of the business you represent.

4. Client Responsibilities

You agree to:

Provide accurate business information.

Obtain proper consent from your customers before we contact them.

Use our services ethically and lawfully.

You are solely responsible for the content you provide, including customer data and review responses.

5. Payment and Fees

Clients agree to pay all fees in accordance with the chosen plan. Fees are billed monthly or as otherwise agreed. Failure to pay may result in suspension or termination of services.

All payments are non-refundable unless stated otherwise in writing.

6. Intellectual Property

All content, logos, graphics, and materials provided by Reputation Light are the property of Reputation Light and may not be used without prior written consent.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms.

8. Limitation of Liability

Reputation Light is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services. We do not guarantee an increase in reviews or ratings.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect and use your information.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of the services after changes are posted constitutes your acceptance of the new terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Serbia, without regard to its conflict of law principles.